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Greater Wilmington

Annual Destination Guide: Crowne Plaza

Crowne Plaza Offers Great Facilities and Fast Answers

Crowne PlazaWhen it comes to planning a SMERF meeting or event, there never seems to be quite enough time. No one understands this better than Crowne Plaza Hotels & Resorts, which offers organizations an outstanding array of services and fast service. In fact, they're so confident in their ability to deliver fast service that they guarantee it. Crowne Plaza has long been known as “The Place to Meet,” with an ever-growing portfolio of national and international meetings-oriented properties.

But Crowne Plaza's dedication to serving the needs of meeting planners and their constituents goes far beyond the size of its conference rooms and its impressive portfolio.

With Crowne Plaza, planners get fast answers to their questions and queries. So fast, in fact, that when you call for a quote, Crowne Plaza guarantees you a response within two hours, and a proposal by the next business day. The company stands by this pledge with the following guarantee: If you don't hear back from a contact at Crowne Plaza within the promised time frame, the company will discount your master account by 5 percent, or credit that amount back to the authorizer once the meeting has been booked and confirmed.

This guarantee is just one element of Crowne Plaza's commitment to making sure that your meeting is a success. The company provide planners with quick access to important services including the expert guidance of a certified Crowne Meetings Director, who will be available from when the first stages of planning begin all the way up until the group leaves the property. Crowne Plaza also provides planners with a Daily Meeting Debrief. This itemized account of expenditures, delivered at the end of every day of the meeting, is a great way to keep an eye on costs without having to comb through a single master bill long after the meeting has wrapped up. The company also offers easy online planning. All it takes is three clicks to plan the perfect event at any Crowne Plaza property, whether you're working on a small leadership conference in your area or a major convention halfway around the world.

Crowne PlazaCrowne Plaza has just relaunched its Meeting and Events Web site featuring an interface that lets you easily search for a property and submit an RFP, as well as helpful meeting planning tips and checklists. The Web site offers details about each hotel, including number of guestrooms, meeting rooms, size of meeting space and additional group facilities. Once you know which hotel you would like to meet at, it's just a matter of filling out and submitting an online Request For Proposal.

Within two hours, you'll hear from Crowne Plaza, and you'll receive a full proposal within one business day. The company also makes it easy to check special offers and even sign up to receive e-mails for future deals.

Crowne Plaza also looks out for your attendees with initiatives like Sleep Advantage ®, a “holistic sleep program,” that ensures delegates will be bright-eyed and bushy-tailed for their meeting. It includes pillow top beds with seven pillows, dedicated Quiet Zones at all properties in which no housekeeping or maintenance takes place between the hours of 9:00 p.m. and 10:00 a.m., and in-room amenities to promote slumber. Guaranteed on-time wake-up calls also let your attendees sleep easy.

For More Information

Contact Crowne Plaza Hotels & Resorts, visit www.crowneplaza.com or call 800-633-8464 (800-MEETING).